Users, invitations and access
Organisation users is the best place to manage a person who needs several farms. Farm users shows people assigned to one farm. Both screens describe the same access; inviting from a farm does not create an unrelated user directory.
Find your task
Section titled “Find your task”| To do this | Follow this guide |
|---|---|
| Invite someone to one or several farms | Invite and assign access |
| Understand every organisation user control | Organisation users — invitations, roles and farm access |
| Manage people on one farm | Farm users — invite, change roles and remove access |
| Change farm access or a pending invitation | Change access or resend an invitation |
| Manage users for one farm | Manage one farm |
| Resolve a missing invitation or farm | If an invitation fails |
Invite a person
Section titled “Invite a person”Open Admin → Organisation users → Add / Invite User. Enter a valid Email and Full name. Under Farm access, choose:
- All farms for every current and future farm, with one role selected in Role on all farms.
- Selected farms to choose individual farms and a role for each. Search farms in the selector if the organisation has many; the form accepts up to 200 selected farms.
Review the roles and submit. The new user receives an invitation to join with that same email. Until accepted, the list can show Pending invite. Sending an invitation does not let an unverified account into the farm. To replace an expired or revoked invitation, choose Add / Invite User again with the same email.
Change access or resend an invitation
Section titled “Change access or resend an invitation”Find the user in Organisation users. Choose Edit invitation for a pending invitation or Edit farm access for an active member. Switch between All farms and Selected farms, then save. For a pending invitation, removing every selected farm revokes the invitation; the screen reports the result. If an invitation still needs completion after an access change, choose Resend invitation where offered.
Make Tenant Admin and Remove Tenant Admin are separate actions. Removing Tenant Admin status leaves any separate farm assignments in place. Read the confirmation before changing this organisation-wide role. A farm Owner or Manager role is not identical to Tenant Admin. Menus and actions also depend on the farm’s enabled features.
Manage one farm
Section titled “Manage one farm”From Admin → Farms → [farm] → Manage Users, or Farm → Users, review only that farm’s assignments. The Farm users screen guide explains its list, invitation form, role selector and removal confirmation. If someone needs several farms, return to Organisation users and edit one consolidated assignment. After a change, check both lists to make sure the intended farms and roles are displayed.
If an invitation fails
Section titled “If an invitation fails”Ask the person to open the latest invitation and use its exact email. A saved but unaccepted invitation still shows as pending. If access is missing after acceptance, review the assignment and selected organisation/farm; do not create a duplicate user. Capacity limits can also reject an invitation—read the error and review active and pending seats under your plan.